At a time when we are flooded with vile rhetoric from all over, especially on social media, it becomes difficult to know how to respond. The easy availability of AI engines to create realistic but fake text, audio, and video content has enabled the scope of such hate speech to explode. There have been calls for the social media platforms to more closely monitor the content of their sites and prevent such abuses but since the sites want people to spend time there, they are reluctant to take more than the mildest of steps.
The platforms Meta and X/Twitter are the worst offenders but even relatively staid ones like Substack have been roiled by controversy.
In January 2022, the Center for Countering Digital Hate accused Substack of allowing content that could be dangerous to public health. The Center estimated that the company earned $2.5 million per year from the top five anti-vaccine authors alone. The three founders responded via blog post affirming their commitment to minimal censorship.
Substack faced further criticism in November 2023 for allowing its platform to be used by white nationalists, Nazis, and antisemites. In an open letter, more than 100 Substack creators threatened to leave the platform and implored Substack’s leadership to stop providing a platform for political views with which they disagree. In response, Substack CEO Hamish McKenzie said the company would continue to allow the publication of extremist views because attempting to censor them would make the problem worse. Creators like Casey Newton, Molly White, and Ryan Broderick left the platform as a result.
The argument of free speech absolutists who oppose any attempts to censor content is frequently stated as “The best response to bad speech is more speech”. In other words, the way to combat speech that one abhors is to speak up against it and, in the free marketplace of ideas, the better speech should ultimately win.
[Read more…]
