In general, I tend to be optimistic about the human condition but on occasion, I come across stories that shake that sense of positivity. The radio program The World had a segment on December 12th about the trauma suffered by content moderators tasked by Facebook with viewing videos on the site to see if they should be removed. Having to watch video after video of the most appalling things in rapid succession resulted in many of them suffering psychologically and Facebook did not seem to have in place sufficient resources to help them deal with it. Some of the moderators, who are contractors and not Facebook employees, are now suing Facebook. One of them Chris Gray, who worked in its Dublin office, was interviewed on the program.
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