Working in the finance industry has given me a great deal of appreciation for the Consumer Financial Protection Bureau (CFPB). Created in response to the 2008 recession, it protects consumers from unfair, deceptive, and abusive practices by financial institutions.
Recently, the Trump administration ordered the CFPB to halt all work, and cease its own funding. It’s a disaster, but more low key and less visible than all the other disasters. So, in mourning the CFPB, I’d like to review what it actually did.
The general case for the CFPB
The finance industry is fairly opaque to the average consumer. This creates an information asymmetry, where consumers can’t tell if a financial institution is being fair and honest. So, if consumers can’t even see when an institution is being fair and honest, it’s a competitive disadvantage to even bother.